Agility Recovery | AI Transformation Index
Agility Recovery is structurally durable because its core value proposition — guaranteed physical recovery resources deployed when catastrophe strikes — ca...

Overview
Agility Recovery sells business continuity and disaster recovery services — combining physical resource provisioning (backup power, mobile workspaces, fuel logistics, equipment) with continuity planning, testing, and cloud/data recovery — on a subscription and fee-for-service hybrid model.
Executive Summary
Agility Recovery is structurally durable because its core value proposition — guaranteed physical recovery resources deployed when catastrophe strikes — cannot be replicated by software or AI-native competitors; the capex moat of pre-positioned generators, mobile workspaces, and fuel logistics networks is exactly the kind of physical asset advantage that strengthens as cognitive barriers dissolve. The AI opportunity is real but bounded: the planning, compliance, and advisory workflows are compressible and the MyAgility platform is a credible move toward scalable, AI-augmented service delivery, but the physical operations layer limits the overall transformation magnitude. For a PE investor, this is a durable niche with a defensible physical moat and a legitimate — if not order-of-magnitude — AI upside story, particularly in expanding SMB reach and deepening regulatory compliance capabilities for financial services clients.
Durability
How resilient is this business against AI disruption?
Market Substitutability
Profit Pool Migration
Barrier to Entry
Disintermediation Exposure
Switching Costs
Opportunity
How big a deal is AI for this business?
AI Applicability
Improvement Magnitude
Transformation Upside
Domain Intelligence Amplification
63.8
Ciridae AI Score
Durability Rationale
Agility Recovery's durability rests on the irreducibly physical nature of its core delivery: no AI capability can pre-position generators, dispatch fuel trucks, or deploy mobile workspaces — the assets must exist, be maintained, and be operationally ready before a disaster strikes, creating a capex moat AI-native entrants cannot shortcut. Layered on top are meaningful switching costs (continuity plans deeply integrated into client operations, long-term pre-arranged contracts) and regulatory depth in financial services clients that further insulate the business. The primary vulnerability is the consulting, planning, and DRaaS software layer, which is more susceptible to competitive pressure from AI-augmented rivals — but this is the margin of the business, not its core.
Opportunity Rationale
The AI opportunity for Agility is real but structurally bounded by its physical delivery model — the cognitive workflows that AI can transform (plan development, compliance documentation, risk simulation, incident coordination, client self-service) are meaningful but represent perhaps a third to half of the total value chain. The launch of MyAgility with generative AI and agentic workflows signals the company is already moving, which modestly discounts the unrealized step-change; the most compelling opportunity is using AI to make the planning and advisory layer scalable enough to serve a much larger SMB market that was previously uneconomic, and to embed domain intelligence from 35 years of activations into a continuously improving advisory engine. Domain intelligence amplification is genuine given the depth of proprietary activation experience, but the physical operations floor limits how transformative AI can be at the company level.
Key Risks
Hyperscalers (AWS, Microsoft Azure) aggressively expand DRaaS and cloud backup offerings with massive distribution advantages, eroding the data/cloud recovery segment and potentially reframing enterprise buyers' definition of 'continuity' in ways that devalue physical provisioning.
The physical asset moat is more brittle than it appears — if equipment rental networks (United Rentals, HERC) or telecom providers (AT&T, Verizon) build integrated continuity offerings that commoditize generator and workspace provisioning, Agility's physical differentiation compresses and the AI-enhanced advisory layer alone may not sustain pricing power.
Company Overview
| Headquarters | Duluth, Georgia, United States |
| Products / Services | Backup Power, Workspace Recovery, Data Backup & Recovery, Fuel Sourcing & Delivery, Technology & Equipment, Communication, Business Continuity Testing and Management, Disaster Recovery as a Service (DRaaS) and Cloud Backup solutions. |
| Deal Partners |
AI & Tech Initiatives
| Name | Description |
|---|---|
| MyAgility | MyAgility solution launched December 2024 incorporates generative AI, LLMs, and agentic AI workflows, focusing on advanced autonomous AI capabilities rather than basic automation. |
PE / Ownership History
| Event | Details |
|---|---|
Acquired by New State Capital Partners November 30, 2023 | This acquisition was positioned as a transformative add-on to New State's existing business continuity platform, which includes AFIMAC Global Inc. The terms of the transaction were not disclosed. |
Acquired Recovery Solutions 2023 | Agility Recovery acquired Recovery Solutions, adding audit-ready compliance solutions tailored for banks and credit unions, further strengthening its market position. |
Acquired Preparis February 2019 | Agility Recovery acquired Preparis, a SaaS emergency notification system provider, enhancing its business continuity and emergency communication capabilities. |
Acquired Rentsys December 2018 | Agility Recovery acquired Rentsys, expanding workspace recovery solutions. |
Sold to LLR Partners March 2015 | The sale was expected to yield a 10x return for Generation Partners. Financial terms of the transaction were not publicly disclosed. |
Acquired by Generation Partners Pre-March 2015 | Generation Partners acquired Agility Recovery from General Electric Capital's Information Technology Services unit. Under Generation Partners' ownership, Agility Recovery transformed its culture and strategy, growing its customer base from 200 to over 15,000 customers. |
Executives
| Name | Background |
|---|---|
Mark San Fratello CEO | Over two decades in disaster response and business services. Previous CEO and Board Member at Venturi Restoration, COO at PegEx, Inc., President and CEO at Envirotest Systems Holdings Corp., and senior leadership roles at Safety-Kleen Systems, Inc., and other large cap consumer firms. |
David Brainard CFO | Experienced financial executive with prior CFO roles at AFIMAC Global, Dynamic Workforce Solutions, and others. |
Kevin Fisher COO | Extensive expertise in operations management and supply chain optimization. Previous Vice President of Operations at Specialty Tile Products, Vice President of Logistics and Warehouse Operations at BlueLinx Corporation, Director of Logistics North America at Zep Inc., among others. |
Ranjeet Minampally CIO | IT leadership with experience in product engineering and IT strategy. Previous Global IT Senior Director at Boston Consulting Group (BCG), IT Technology Leader Strategist at NextEra Energy Resources, Senior Director of Product Engineering at Stack Moxie. |
Dennis Behrman CMO | Marketing leadership with experience in growth marketing and management. Previous Vice President of Marketing at One Model, Inc., Vice President of Marketing Growth at Point Predictive, Managing Director at 8th Prime LLC. |
Generation Partners